Delivery Information
WHAT HAPPENS AFTER I BUY?
After your order is placed, you will receive an email confirmation that includes the details of your order. Orders are shipped approximately 7-10 business days after the order is placed. (Excluding weekends and holidays.) We make products in smaller batches and there may be a delay in shipment if any of the items you order are not in stock. Additionally, we often source ingredients from other countries and their arrival times to our fulfillment center can create a longer than expected ship time. Please be patient. If you placed an order with us, it will ship.
WHEN WILL I RECEIVE MY ORDER?
Customers located within the 48 contiguous states should receive orders within 7-10 business days after the order is shipped. If you have any questions regarding your naturally smitten™ order, please contact our customer service via email at hello@naturallysmitten.com.
naturally smitten™ currently ships USPS.
Note: We do not ship on Saturdays, Sundays or US holidays.
Here are our UPDATED shipping rates:
$50+ Free Domestic Shipping
$40-49 $8 Flat Rate Shipping
$30-39 $7 Flat Rate Shipping
$20-29 $6 Flat Rate Shipping
$10-19 $5 Flat Rate Shipping
$9 and under $4 Flat Rate Shipping
CAN I CANCEL MY naturally smitten™?
Please login to cancel your naturally smitten™ order within 24 hours of placement. If your order status is indicating that your order has been shipped, please contact hello@naturallysmitten.com.
HOW DO YOU SHIP YOUR ORDERS?
We ship our orders via USPS Priority Mail or First Class.
FOR ALL INTERNATIONAL ORDERS
We are only able to track orders placed within the United States. Once customer orders leave the U.S. borders, we are unable to retrieve specific tracking information to retrieve the item's exact location. International orders are "at your own risk" because we are unable to guarantee delivery and or location once the package arrives oversees. We are unfortunately unable to provide refunds or ship replacement orders to any lost international orders.
