Wholesale Inquiries
See wholesale information.

 

How long will it take to process my order?
See delivery information.

 

Can naturally smitten™ sponsor our natural hair event?
We consider event sponsorship quarterly. If you would like to submit an application, please click here to fill our our Material Requests Form.

 

Will naturally smitten™ work on my hair?
Our products are formulated for women who have more of a kinky coarse hair texture. This texture is typically categorized in the 4a-c family. The 4a-c family has coily, Z, or S pattern to their hair. This hair type os more prone to breakage and requires delicate handling and lots of moisture. If this sounds like your hair, then naturally smitten™ is made just for you!

 

How long will my products last?
When stored properly, our products have 2 year shelf life. Please be sure to store all products in a cool, dry place. 

 

Can you ship outside the US?
See delivery information.

 

What is your return policy?
We are committed to 100% customer satisfaction. Please contact customer service with your return inquiry. If you have purchased our products from one of our vendors, please see their return policy. 

 

Are your products tested on animals?
We never test any of our products on animals at any stage of formulation or production.

 

My order melted by the time I received it.
Our products are made with natural ingredients. Many of these ingredients have a melting point in which the structure and consistency of the product becomes more of an oil when exposed to warmer temperatures. This does not change the effectiveness of any of our products. Simply store the product in a cool, dry place or try placing it in the refrigerator for a short period of time and the product will return to its normal consistency.